{"type":"product","schema_version":"1.0","item_id":"100814221827","canonical_url":"https://tw.bid.yahoo.com/item/100814221827","title":"【月界1S】練就工作耳：耳朵也要會讀心－初版一刷．附書腰（絕版）_內田和俊_天下雜誌出版_原價280　〖溝通〗CLM","subtitle":null,"condition":"近全新","currency":"TWD","observed_at":"2026-07-29T23:29:33.171Z","current_price":94,"original_price":null,"stock_status":"low_stock","available_quantity":1,"sold_quantity":0,"seller":{"id":"Y5223171020","name":"★月界二手書店～不只是便宜...★","positive_rate":null,"rating_count":null},"images":[{"url":"https://img.yec.tw/ob/image/d04f4e04-b086-4419-919e-f3447e4fdf6a.jpg","role":"main","alt":"商品主圖","width":null,"height":null},{"url":"https://img.yec.tw/ob/image/f33ca083-f015-4cd1-9f63-7661e5caa8bd.jpg","role":"detail","alt":"商品圖片 2","width":null,"height":null},{"url":"https://img.yec.tw/ob/image/9a91bf1e-5ae5-4a8b-a745-afce1279d9c6.jpg","role":"detail","alt":"商品圖片 3","width":null,"height":null},{"url":"https://img.yec.tw/ob/image/c0425c58-c3e8-43e7-9100-4ea14409d834.jpg","role":"detail","alt":"商品圖片 4","width":null,"height":null},{"url":"https://img.yec.tw/ob/image/e49d9de9-bba3-43e0-b4a0-3c96b4b902a3.jpg","role":"detail","alt":"商品圖片 5","width":null,"height":null},{"url":"https://img.yec.tw/ob/image/7f0599fd-d508-4b7c-b633-7aa65beb44a7.jpg","role":"detail","alt":"商品圖片 6","width":null,"height":null}],"description":"不論購買幾件商品，超商取貨都只共收運費60元，購滿490元免運費，歡迎多帶商品節省運費喔！(合併運費均一價優惠限超商取貨付款，不含郵寄掛號及宅配)\n\n  \n\n【書況補充說明】\n\n  二手書、附書腰、頁側書斑（其中一側頗明顯，請參圖二右側）\n\n  \n\n【出版日期】\n\n  2011/5初版一刷\n\n  \n\n【內容簡介】  \n\n★以下為出版社提供之制式文字，關於附件請以「書況補充說明欄」為準，倘未註明有附者，均代表沒有附件。\n\n  練就工作耳＝傾聽能力＋適當而且正確的對應\n\n在日常的職場工作、生意商談中「最需要的技能」是什麼？就是了解對手話中真意的「傾聽能力」。這項能力卻一直在商業管理上受到輕視，然而事實上，這項工作能力具有讓工作更具活力的關鍵，忽視這些重點往往就是產生問題的原因。\n\n傾聽不只是單靠耳朵就能完成的工作，若沒有「用心去聽」不算是做到真正的傾聽。除了耳聞之外，應該要進一步理解對方各種細微變化及敏銳地從中獲得資訊。本書除了歸納出一般人常見的傾聽方式並指出問題外，也提出五級式的傾聽法，告訴讀者該如何「聽」。並再針對提問及應對兩方面提出改善方法，能讓職場溝通上更加順利。\n\n只要建立商業傾聽能力，還能帶來長期且正面的影響和結果，甚至不在職場，對家庭裡的私人活動也有效。\n\n作者簡介\n\n內田和俊（Uchida Kazutoshi）\n一九六八年生於東京，早稻田大學法學院畢業。曾在大型不動產公司任職，目前擔任ＳＹＰ（Sympathize with Your Personality）企業的專業研修訓練講師。日本ＰＨＰ綜合研究所認定的高級商業輔導人員。專業領域為培育人才，顧客層由幼兒到經營者。他是二○○二年全日本訓練者大會選出四位最成功的訓練先鋒之一，主要著作有《如何將寄生蟲變成能創新變化的人？》（日本實業出版社）、《如何掌管愛耍老大的員工？》（鑽石社）、《粉碎障礙之牆的好方法》（大和書房）等。\n\n  \n\n  \n\n  \n\n  \n\n《下單注意事項》\n\n \n\n★絕版及部份書籍因市面難尋，價格與原價脫鈎(可能高於原價)，介意者請勿下單。\n\n \n\n \n\n★多集合售之品項，倘為全套完結將標示『全套合售 或 (完) 之字樣』，未標者均為未完結或無法確定完結與否。\n\n \n\n \n\n★總重超過5公斤之超商取貨訂單將自動拆件寄出，額外運費不另加收。拆件貨品為本訂單之一部份，取貨時須全數一次領取，倘取消亦應全數一併退回。\n\n  \n\nISBN碼：9789862412787","shipping_methods":[{"name":"7-ELEVEN取貨付款","fee":0,"currency":"TWD"},{"name":"郵局掛號","fee":0,"currency":"TWD"},{"name":"宅配/貨運","fee":0,"currency":"TWD"},{"name":"萊爾富取貨付款","fee":0,"currency":"TWD"},{"name":"7-ELEVEN取貨不付款","fee":0,"currency":"TWD"}],"lowest_shipping_fee":null,"payment_methods":["ATM轉帳","信用卡一次付清","萊爾富取貨付款","7-ELEVEN取貨付款"],"category_id":"2092077167","category_name":"談判/溝通技巧","breadcrumb":[{"id":"3994318","name":"圖書/影音/文具","url":"/tw/%E5%9C%96%E6%9B%B8-%E5%BD%B1%E9%9F%B3-%E6%96%87%E5%85%B7-3994318-category.html"},{"id":"2092064185","name":"圖書與雜誌","url":"/tw/%E5%9C%96%E6%9B%B8%E8%88%87%E9%9B%9C%E8%AA%8C-2092064185-category.html"},{"id":"2092073901","name":"財經企管","url":"/tw/%E8%B2%A1%E7%B6%93%E4%BC%81%E7%AE%A1-2092073901-category.html"},{"id":"2092077167","name":"談判/溝通技巧","url":"/tw/%E8%AB%87%E5%88%A4-%E6%BA%9D%E9%80%9A%E6%8A%80%E5%B7%A7-2092077167-category.html"}],"view_count":0,"watch_count":0}